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Privacy Policy

Effective Date: 05/01/2025

At DP CAREER CONNECT we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our app for online entrance coaching services. By using our app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

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    Personal Information: This includes your name, email address, phone number, and any other details you provide during registration or profile setup.
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    Course Information: This includes the courses you enroll in, your progress in the courses, and any feedback you provide.
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    Payment Information: We collect payment details when you make purchases (such as credit card information or payment gateway details). Please note that payment information is processed securely by our third-party payment processor and is not stored by us.
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    Usage Data: This includes data about how you use the app, such as session times, interactions with course content (live or recorded classes), device information, and IP address.

2. How We Use Your Information

We use the information we collect for the following purposes:

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    To Provide Services: To create and manage your account, deliver live and recorded classes, track your progress, and offer personalized learning experiences.
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    To Communicate: To send you notifications, updates, and reminders regarding courses, class schedules, new course launching, new app's launch and any changes to services.
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    To Process Payments: To process payments for courses and other services through secure third-party payment providers.
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    To Provide Career Counselling: We may contact Students for Admission Support after completion of Exams.
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    To Improve Our Services: To analyze usage patterns, improve the user experience, and enhance the content and features of our app.
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    To Meet Legal Requirements: To comply with applicable laws, regulations, and contractual obligations.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

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    Service Providers: We may share your information with third-party vendors, such as payment processors, email service providers, and hosting services, to help us provide our services. These providers are obligated to keep your information confidential.
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    Legal Compliance: We may disclose your information if required by law, such as to comply with legal processes, protect our rights, or ensure the safety of users.
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    Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We use industry-standard security measures to protect your personal data. This includes encryption, firewalls, and secure server protocols to prevent unauthorized access or disclosure of your information. However, please be aware that no method of data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

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    Access: You can request a copy of the personal information we hold about you.
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    Correction: You can update or correct your personal information by logging into your account or contacting us.
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    Deletion: You can request the deletion of your personal information. Note that we may need to retain certain information for legal or business purposes.
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    Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or adjusting your communication preferences in the app.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience with the app, analyze trends, and track usage patterns. Cookies help us remember your preferences, such as language settings or course progress, and allow us to provide a more personalized experience.

You can control cookies through your device settings or browser preferences. However, disabling cookies may affect your ability to use certain features of the app.

7. Children's Privacy

Our app is not intended for children under the age of 13/16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such data.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you through the app or by email. Your continued use of the app after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: dineshprabhucareerconnect@gmail.com

Phone: 6383279480

Address: No, 26 Indranagar, Malumachampatti, Coimbatore

Consent

By using our app, you consent to the collection and use of your personal information as outlined in this Privacy Policy.